If you wish to disconnect our services, answer the questions below and we'll close your account.
You must give us at least one month’s notice for your disconnection.
If you stop your plan before the end of the term and switch to another energy compnay, an early termination fee may apply. Check with by calling us on 0800 379 674 or email us at info@easyenergy.co.nz. A disconnection/final reading fee will be charged on your final invoice.
Any bond Easy Energy Ltd is holding will be credited to your account. Any outstanding amounts, including your final notice and disconnection fee will be deducted from this bond.
If you have a smart meter you don't need to do anything as we'll get your reading automatically. If your meter isn't smart, please call us on 0800 379 674 and we'll record the meter read. If your final meter reading seems unusual compared to what you've typically used at this address, we may need to send a technician to confirm your reading. Be aware, that there is a fee for this which will be added to your final bill.